Terms and Conditions

Welcome to Elanora. By accessing or purchasing from our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. Use of Website

• By using this website, you confirm that you are at least 14 years old or accessing the site under the supervision of a guardian.

• You agree not to misuse the website, disrupt services, or engage in fraudulent activity.

2. Product Information

• We strive to provide accurate product details, descriptions, and images. However, variations may occur.

• Our products are for personal use only and are not intended for resale without written consent.

3. Orders & Payments

• All orders are subject to acceptance and availability.

• Prices are listed in [your currency] and may change without prior notice.

• Payment must be completed before the order is processed and shipped.

4. Shipping & Delivery

• Delivery timelines are estimates and may vary due to factors beyond our control.

• Elanora is not responsible for delays caused by courier services or customs.

5. Returns, Exchanges & Refunds

• Refunds: Not available.

• Returns/Exchanges: Permitted only for eligible products as per our Return & Exchange Policy.

6. Health Disclaimer

• Our skincare, haircare, and dietary products are made with care, but results may vary.

• Always perform a patch test before use. Consult a healthcare professional before consuming any dietary product, especially if pregnant, nursing, or under medication.

• Elanora is not liable for any adverse reactions or misuse of products.

7. Intellectual Property

• All content, including logos, images, text, and product designs, are the intellectual property of Elanora and may not be copied or reproduced without permission.

8. Limitation of Liability

• Elanora is not responsible for any indirect, incidental, or consequential damages arising from product use or website services.

9. Changes to Terms

• We may update these Terms & Conditions at any time. Continued use of the website means acceptance of the updated terms.

10. Contact Us

For any questions, please contact us at hello@elanora.co.uk.